Privacy Policy
Privacy Policy
Clark Medical Supplies is a trading name of The TC Group Ltd
Privacy Policy
The TC Group Ltd is committed to protecting your privacy along with that of all its customers. Our Privacy Policy explains the data processing that this website undertakes and your options with regard to the use of your personal data.
If you have any queries regarding your personal information or the way in which it is used, then please contact the Clark Medical Supplies Web Team at clarkmed@tc-group.co.uk.
The information we collect
The TC Group Ltd collects a range of information about visitors to this website, including dates, times and durations of visits and pages viewed.
Purchasers are required to register their personal details, including their name, address, telephone number and a range of preferences regarding their use of the website and our offline services. Information collected also includes details of products purchased, transactions undertaken and details of payment and credit methods used (excluding credit card details).
We also monitor and record customer traffic patterns and site usage to enable us to maintain and improve the level of service we provide.
If you decide to participate in certain promotions, competitions, reviews or feedback opportunities, this information is also collected.
Use of your information
We are continually improving the usability of our website and may use the information we collect to both provide and personalise our service. We may also use your contact details to communicate with you and send offers and information we feel may interest you. This contact may be by means of post, email, telephone or fax. We will ensure that if you choose to opt-out of such communication that your wishes will be honoured.
There may be instances where, despite your wishes, we need to contact you for reasons relating to the service we provide. These occasions are excluded from the communication preference opt-out.
Disclosure of your information
At the present time we do not share information with third parties except where there is a requirement to do so.
External web sites
Our web site contains links to other web sites outside of our control and which are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
Cookies
'Cookies' are small blocks of information sent by a web server to a web browser, and received back at a later time to allow information to be collected. You may wish to read more about the way cookies work at http://www.cookiecentral.com. The TC Group Ltd uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.
Non-registered visitors of the site may be sent an anonymous cookie to track their browsing patterns within our site and to assist with demographic profiling.
You may use The TC Group Ltd website even if your browser does not accept cookies. However, to shop online or access some of our reserved services, cookies must be enabled.
Your browser’s help system should give you guidance on configuring the settings relating to cookies.
Your access rights
As always, you have the right to access the personal data that is held about you. To obtain a copy of the personal information The TC Group Ltd holds about you, please write to:
The Data Protection Officer, The TC Group Ltd, Saxon Court, Grymsdyke Farm, Main Road, Lacey Green, Buckinghamshire, HP27 0RB.
Please enclose your address details and a cheque for £10 payable to The TC Group Ltd.
